GYM POLICIES: PLEASE READ THEM. YOU ARE AGREEING TO THESE TERMS. FAILURE TO READ THEM DOES NOT EXCUSE YOU FROM THEM.

GYMNASTICS BC & GYMNASTICS CANADA MEMBERSHIP FEES:
Gym participants are required to have valid Gymnastics BC & Gymnastics Canada memberships. Membership is valid from the date of enrollment until August 31st of the current season (September 1st-August 31st).

This fee is non-refundable and non-negotiable.

This fee will be billed to your account separately upon registration and processed on your credit card as per our Billing Authorization.

Gymnastics BC Recreational fee 2016-2017: $15.00

Gymnastics Canada Recreational fee 2016-2017: $5.30

DUNCAN DYNAMICS MEMBERSHIP FEE:
Gym participants are required to have a valid Duncan Dynamics membership. Membership is valid from the date of enrollment until August 31st of the current season (September 1st-August 31st).

This fee is non-refundable and non-negotiable.

DDGC Membership fee 2016-2017: $36.70

This fee will be billed to your account separately upon registration and processed on your credit card as per our Billing Authorization.

PAYMENT POLICY:
Payment can be completed via credit card online or via cheque/cash in the office.

All of your charges, payments and refunds can be reviewed in your Parent Portal.

It is the parent’s responsibility to make payments as scheduled & on time.

Any account 60 days in arrears is subject to termination of classes.

NSF cheques are subject to a $25 fee.

TAX RECEIPTS:

Please request a receipt via email. We will email it back to you within 24-48 hours.

Print copies are also available at the office with 24 hours notice.

FAILURE TO START CLASSES:

Failure to start your class does not negate your responsibility to pay for the classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS until you notify the staff VIA WRITTEN NOTICE that you do not intend to start. This charge will be for holding the student’s place in that class instead of offering that place to one of the many on a waiting list.

Failure to attend classes will result in the cancellation of the child’s membership with the gym and insurance/membership with Gymnastics BC/Canada. The charge will revert to a DDGC class space held fee.

NOTICE PROCEDURE:

This policy goes into effect 24 hours after the child’s second class.

PARENTS MUST NOTIFY THE OFFICE STAFF TO DROP A STUDENT FROM CLASS.
Only written notice via email, postal mail or hand delivered to our office will be acceptable.

Notice time is for the end of the calendar month following the month notice is received.

eg: Notice given between March 1st – 30th will be valid for April 30th.

Notice given March 28th is for April 30th.

Notice given April 1st is for May 30th.

You are responsible for payment for your student’s classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS until the time you notify the staff VIA WRITTEN NOTICE. If a student stops coming to class without notification then that student’s account will still be charged until such time as valid notice is received. This charge will be for holding the student’s place in that class instead of offering that place to one of the many on a waiting list.

REFUNDS:

Reminder – the $57 DDGC, GymBC, Gym Canada membership fees are non-refundable.

Withdrawal before class starts: subject to a $20 admin fee

Withdrawal after class starts: cost of the class(es) plus a $20 admin fee

TRANSFERS:

Transfers are permitted, subject to space permitting, for the first month.

A $10.00 admin fee applies thereafter.

COMMUNICATIONS:

We send all important information via email (class changes, cancellations, etc).

Make sure we have your correct email.

Please add DDGC to your contacts so we are not put in your spam folder.

STATUTORY HOLIDAYS:
DDGC programs do NOT run on official statutory holidays.

PRO-D DAYS & SD79 NON-INSTRUCTIONAL DAYS:
DDGC programs run as scheduled on these days.

For children requiring supervision, we have an additional camp these days.

CLOSURE DATES:

No classes on the Following Days (you were NOT charged for these)

  • Labour Day
  • Thanksgiving
  • Remembrance Day
  • Winter Break (camps in, classes out)
  • BC Family Day
  • Spring Break (camps in, classes out)
  • Good Friday, Easter Weekend, Easter
  • ORCA Invitational Weekend
  • Victoria Day

INCLIMENT WEATHER / COACH SICK POLICY:

If SD79 Duncan schools are closed due to snow, then gym is cancelled.

We will schedule a make-up class with minimum 2 weeks’ notice.

If you are unable to attend this makeup, we regret that we are unable to offer additional makeup classes.

If we are unable to schedule a makeup class, you will receive a credit on your account for the missed class.

If a coach is sick, we will do our best to replace the coach. If we are unable to do so, then we will schedule a makeup.

If you are unable to attend this makeup, we regret that we are unable to offer additional makeup classes.

If we are unable to schedule a makeup class, you will receive a credit on your account for the missed class.

COACH REPLACEMENT:
DDGC reserves the right to change a coach at any point of time, for any reason without notice.

ENTRANCE:
Monday – Saturday classes and all camps enter via the Athlete Waiting Room to the right after entering the building.

ARRIVAL AND PICKUP:
Have your child arrives 5-10 minutes before scheduled start time.

This ensures they will not miss warm-up which is critical!

Parents, please return 10 minutes before scheduled pick up time.

Call us if you know you will be late picking up.

Late pick-up beyond 10 minutes will incur a $25 charge.

Repeated tardy pick-ups will result in cancellation of the child’s participation.

WHAT TO WEAR/BRING:
Boys wear fitted, tucked in t-shirts with shorts.

Girls wear fitted t-shirt with shorts OR a leotard with or without shorts.

All students are barefoot in the gym.

PLEASE LEAVE JEWELRY AT HOME. No jewelry other than stud earrings.

Hair is to be pulled neatly & securely away from the face so it stays up for the entire class.

NO bobby pins, bows, bobbled pony tail holders, or decorative hair pieces. These hurt when they roll!

If you forget a pony tail holder, some are available By Donation from the gym.

Place personal items in a cubby hole in the Athlete Waiting area.

Be sure your student’s personal items are marked with their name.

Facility staff are not be responsible for ANY items that may be lost or stolen.

The lost & found is in the Athlete Waiting Area is emptied once every other month.

Bring a refillable water bottle.

PHOTOS POLICY:
From time to time DDGC will take pictures of classes, camps, drop-ins and participants for usage in advertisements, such as but limited to local newspapers, magazines, Facebook, VarageSale, or other online platforms as desired. If a parent does not consent to their child’s photo being used for promotional purposes, please inform the Office via email (duncandynamics@shaw.ca) and we will place your child’s name on the No Picture List.

BEHAVIOUR MANAGEMENT:

For safety reasons, listening to the coach & following instructions is imperative.

DDGC follows the following steps for behavior management:

First offense: A verbal warning

Second offense: Time out

Third offense: Sit out for remainder of class. Parent will be called.

Repeated offenses will result in cancelled participation without refund.

PARENT WATCHING & WAITING:

Parent viewing & waiting is from the lobby area.

This area is more conducive to energized talking & energetic waiting siblings.

Parents MAY NOT enter the floor unless a coach requests you assist your child.

Please DO NOT communicate with your child in *any* way during class.

This includes waving. It can be dangerous & cause accidents.

Discipline must come from the coach, not the parent, while in class.

No photography of any children except your own child.

PROGRESS REPORTS:

Progress reports are issued twice per year.

Interim report in December & Final report in May.

SICKNESS:
Please do not send your child to class when they are sick.
Runny noses? Coughing? Headache? DO NOT send them to class.

Germs travel *fast* in a gym environment.

Due to strict coaching ratios, we cannot offer make-up classes at this time.

MEDICATIONS:

Please fill out an Authorization for Administration of Medication form.

Child is to take medication on their own unless unable to do so.

If an EpiPen or asthma inhaler, the staff/coach will assist with the medication if required.

SNACKS:

My child’s class stops for a snack. What snacks can my child bring?

We strongly recommend healthy snacks such as bananas, grapes, etc – non sticky fruits! Granola bars, yogurt, sandwiches, etc. No popcorn please!

QUESTIONS / CONCERNS?

Questions – Contact the office at 250-746-0193

Concerns – Talk to your child’s coach first.

Concern not resolved?

Please come into the Office. Ask to speak to the Head Coach.
Hours: Monday-Thursday 3:30-7:30pm, Friday 1:00pm-6:00pm

Duncan Gymnastics is located inside of the Island Savings Center; however, we are NOT a part of the Island Savings Management. Please come directly to us with your concerns. Many thanks.